Studio Handbook 2019-2020

For All Parents and Students :)

One of the primary goals of our faculty is to teach life lessons and skills that offer children the best chance for success. Dance education encompasses far more than technique and the steps your children learn. We believe the discipline of dance training gives young people a better understanding of commitment through learning, experiencing the spirit of teamwork, and discovering what they can accomplish through hard work. Our goal is to educate the minds, bodies, and souls of our students, teaching them the skills they needed for a successful life, whether or not they stay involved in dance.

Respect for the teachers is essential. Listen to each correction given, whether it is directed at you or another dancer. A correction is an honor: It shows you how much a teacher cares about your progress as a dancer. Always say thank you when a teacher or choreographer offers you constructive criticism. Nothing can stop those students who apply the corrections in every class and appreciate their teachers knowledge and experience.


Rules & Policies

Class Attendance
It is up to you to make sure your dancer participates in their class. To ensure progress and compatibility among dancers, students must attend their classes. If a child is excessively absent once choreography has started, they will not be able to participate in the recital. Please understand that in order to instruct proper dance technique, participation is mandatory.

Refunds will not be given for any missed classes; however make-up classes are available until April. A Make-up schedule is available in the waiting room. Please email the office to schedule a make-up class.

Class Placement
- Is determined by the directors based on ability, previous dance experience (if any), age and maturity. HHDA reserves the right to transfer students to a different level after an evaluation from the teacher and the directors. If a move needs to be made, it will always be in the best interest of the dancer. Thank you for trusting our staffs evaluation and recognizing their professional knowledge and opinion is in the best interest for your child. Class placement should be finalized by the middle of October.


Should you have any questions, please don’t hesitate to contact the studio directly, via phone (508-865-0083) or studio email ( Our website is kept up-to-date and should help you find the answer to most of your questions ( Please avoid contacting the faculty and directors directly via their personal cell phones, text messages or Facebook pages.  Our teachers will not return communication that does not go through the main office. 

Costume Information

Costumes are ordered for the annual dance recital during the last week in November.  Two $30.00 costume deposits are due for EVERY COSTUME your dancer will have.

The first non-refundable $30.00 costume deposit is due October 1, 2019.

The second non-refundable $30.00 costume deposit is due November 1, 2019.

Costumes will not be ordered, if all deposits have not been made for each costume.  
Each costume price includes tight(s) and accessories and is around $80.00. Remaining costume balances will be made available to you by the end of March. Final costume payments must be made no later than Saturday, April 11, 2020.  No costume refunds will be made. Costume payments cannot be made in lieu of tuition payments.

Costumes will be distributed to the dancers in later April/early May, after vacation.
Once the costumes leave the studio, HHDA is no longer responsible for any mishaps that may occur. Should headpieces become lost and H&H are able to order another one; a replacement fee of $10.00 will be charged to your account.
Dancers are measured for costumes in November. We add 2 inches to every measurement to ensure a proper fit for the recital. If a costume needs to be returned a restocking fee ($10.00) will be applied to you account.

Class Withdrawal
All withdrawals from classes must be in writing.  If notice is not received by the 1st of the next month, tuition will not be refunded. Any withdrawals after January 1, 2020 will be assessed a  $30.00 cancellation fee.  All refunds will be subjected to a 10% processing fee.


Tuition Policies & Payment Information

All Accounts are required to have a charge card on file. Tuition payments are due the first of every month. Customers have the option to pay by cash, check or charge (Visa, Or MasterCard accepted).  It is the customers responsibility to pay their tuition by the first of the month with the tender they choose. We do not offer automatic payments.  Payments can be made via the mail (PO box 232, Millbury) the Office, placed in the drop box in the waiting room or online through the customer portal. Convenience fees will be applied for all credit card transactions.

Accounts that have not been paid in full by the 10th of the month will be assed a  $15.00 late fee. All fees not paid by the 15th will be automatically billed through the office using the charge card on file. Cards that decline will receive notification by email from the office, and a message will be available under transactions in the customer portal. Customers will have ten days to bring their account current. Accounts that are behind will forfeit their dance lessons until their account is brought up to date.

All checks that are returned for insufficient funds will be assessed a fee.  All returned checks required a $25.00 bank charge fee. A $5 sibling discount is available at the time of registration.


Recital Information

The annual recital is not required but strongly encouraged. Please be sure to inform the office, if your child will not be participating in the recital, no later than November 1st.  HHDA puts on 3 recitals a year. Each show is roughly 2 hours and 40 minutes.  Each class besides the invited company dancers will perform in only one recital and only have to come to one dress rehearsal.

The annual recitals are scheduled for June 13th &14th held at Grafton High School. Dress rehearsal dates are June 9th, 10th, 11th. Attendance to your classes scheduled dress rehearsal time is mandatory for anyone who participates in the recital. Recital and rehearsal schedule will be available by April. Class listing for the recitals will be available in March.
Recital tickets will not be sold to a family if all costumes, competition fees and tuition balances are not paid in full. Tickets will go on sale in May.  May tuition and a half-month of June’s tuition must be paid before purchasing tickets. Tickets will not be reserved or saved for any family. There will be a maximum number of tickets allowed per dancer. A waiting list will be created for families who need more than the maximum number allowed. If there are remaining tickets available we will sell form the wait list. Luckily every seat in the auditorium is a good seat; therefore, seats are not numbered.

Dancers in Multiple Shows
…. HHDA tries to accommodate siblings when putting the order of the recitals together; however there is NO guarantee that your children will be in the same recital. Dancers who take extra classes in addition to their Ballet, Tap and Jazz classes, such as Hip Hop, Musical Theater or Acro, will most likely be in separate recitals. Tickets for multiple recitals will need to be purchased at the full price.

Inclement Weather

For class cancellations due to inclement weather please check the Facebook page, the website, as well as the studio voice mail, where a message will be left for you. All cancellations are posted by 2 o’clock.  Morning preschool classes will follow the cancellations of the Millbury School District.

Class Observation

HHDA believes it is important for the parents to see their dancers progress. We have closed circuit TV’s that are turned on in the waiting room four times throughout the season. Schedule as followed;

Observation weeks are- November 12th-18th, January 13th-18th, March 23rd-28th & May 11th-16th.

Office Hours will be made available in September

Using the online portal makes office hours nearly obsolete. We will have limited office hours available should you need office support.  Please check back in September for the office schedule.
Studio opens weekdays at 3:45pm and Saturday at 7:45am.


Dress Code

Dress code is strictly enforced. Students should arrive for class 5 to 10 minutes before class is to begin in proper dress code. Being on time ensures each dancer will have proper time to warm up in class to prevent injuries. Dancers that are late will need to stretch before they can partake in the class. Please abide by the studio dress code and shoe policies. All hair should be pulled off the face and no jewelry should be worn. Dress Code is available on our website. 

Read more for dress code requirements for individual classes.


Medical Emergencies

I hereby release all H & H Dance Academy staff to render first aid to my child (children) in the event of any illness or injury and if deemed necessary by the staff, to have authority, at my expense, in the event I can't be reached, to seek medical attention, including transportation whether paid or volunteered, to any health care facility or hospital, and if necessary, I authorize medical treatment. I verify that my child (children) has passed a medical physical within the past twelve months and is capable of participating in the activities of all dance classes H & H Dance Academy offers.

Please be certain the information provided in your customer portal is current and accurate.

General Rules

*H&H Dance Academy is neither liable nor responsible for any items lost, damaged or stolen, nor any injury that may occur on the premises.

* Dancers should leave all iPods, cell phones and other electronics at home. Cell phone are not allowed in class.

*Parents are responsible to keep their email addresses up to date in order to receive studio information. Newsletters will be our main source of communicate.  *Please check the website for the most up to date information, HHDA uses email through our jackrabbit customer portal as our main source of communication. If you change your email address, or if you are not receiving monthly emails from us, please update your portal ASAP.

*Parents are asked to be prompt when picking up their children. Please ask your child to wait in the waiting room and not on the deck for their ride. Also no dancer is allowed in any studio room unless a teacher is present.

*No street shoes are allowed on the dance floor at any time.

*No dancers, siblings or parents should enter the office or teachers room at any time.

*Waiting room etiquette: Please don’t allow your children to run up and down or climb on the chairs in the waiting room.  If dancers have a break in between classes, please remind them to sit on a chair and wait patiently as this disrupts classes, learning and work occurring.   

*Please note: HHDA is a nut free studio. No food products will be allowed that contains any kind of nuts. We have several students with sever peanut allergies. Please share this information with anyone who will be picking up or dropping off your child. This rule will be strictly enforced for the safety of all our dancers.

*A minimum of 6 students is required for any given class to run.

*Dancers are not allowed to bring friends to class; this is extremely distracting to the dancers and dynamic of the classroom. Friends will be asked to wait in the waiting room.

*HHDA has a smoke free, alcohol free policy at all HHDA events, as well as at the studio or on studio grounds.

*HHDA reserves the option to use any pictures and or videos of the dancers for advertisement or performance purposes, which includes but not limited to newspaper ads, Facebook, and the website.

*If a child has any medical or learning conditions that you feel we need to know about, please inform the directors ASAP. If your child is receiving accommodations from an IEP and/or requires a one on one aid please communicate this with us so we can together create a plan the achieve the best learning environment for all.

*Please do not post questions on the schools Facebook page. Instead, please email them directly to

*If you post to social media please be courteous of other parents.  Not all parents are comfortable with their kids on social media.  If posting videos of class or rehearsals, don’t post any choreography in its entirety and please only post your child.


Student and Parent Use of Social Media

Use of Facebook, Twitter, YouTube blogging and other online social-media vehicles is commonplace. This policy is intended to provide H&H Dance Academy students and parents with guidelines to eliminate any confusion concerning the use of social media.
“Like” the H&H Dance Academy page on Facebook ( to receive updates on school events. Please invite your family and friends to “like” and follow us as well. Find us on Instagram and SnapChat as well!


WOW Dancewear- At New Student Open House Dates for Purchasing of Dance Needs

Join us during our Open House on August 1st from 10am-1pm and 4pm-7pm for your dance purchasing needs.  WOW will be at the studio to size and fit your dancer during both Open Houses. *New students do not need to wait till open house to register for classes.

HHDA Families & our Dancers go together like a “Wink & A Smile” !


175 West Main Street
Mail to: PO Box 232
Millbury MA, 01527

Phone: (508) 865-0083

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175 West Main Street
Mail to: PO Box 232
Millbury MA, 01527

Phone: (508) 865-0083